Refunds and Exchanges

If you’re unhappy with your purchase, please email confirming whether you would prefer an exchange or refund and return the item within 14 days of receipt.

IMPORTANT- The original postage and packaging cost of £2.50 will be deducted from the refund given on all free delivery orders (unless item is faulty).

Upgraded and international delivery postage costs are non refundable.

 

Please note:

Items must be in original packaging and unused/unworn.

It is your responsibility for the return of any items, therefore we recommend you to use a delivery service to insure your package.

Personalised items with more than one initial are non-refundable.

Jewellery Care

  • Avoid contact with water, perfume and other chemicals

  • Take jewellery off when showering, exercising, cleaning, etc

  • Remove when sleeping​

Email: katejaneseaglass@gmail.com

Returns Address:

21 Cameron Drive

Ivybridge

Devon

PL21 9TS

*Additional Charge For Christmas Gift Wrap